Case Studies

Telecom Giant Uses Volody to Reduce TAT from 90 to 21 Days

At a Glance

A multinational telecom giant, previously managing a vast and cumbersome manual contracting operation, implemented Volody’s AI-powered CLM solution. This transformative system streamlined contract approvals, efficiently managed deviations, and centralized stamp paper procurement across eight key business functions.

Seamless integration with a complex IT ecosystem led to significant improvements in operational efficiency. Coordinating with multiple departments ensured faster and more effective contract cycles.

  • Telecommunication

Case Study Highlights

The following are the highlights of the case study:

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Contracts Managed
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About the Client

The client is a leading multinational telecom company, offering a diverse range of services such as mobile and fixed-line telephony, broadband internet, & digital television. With a global presence, the client serves over 300 million mobile customers and 27 million fixed broadband subscribers.

Statistics

  • $53B+ in net revenue for the fiscal year 2022-2023
  • 49 years of experience delivering exceptional network solutions
  • Operations in 67+ countries, with additional clients in over 150 countries
  • A dedicated workforce of over 130,000 employees
  • Challenges

    • Fragmented Organizational Coordination: The client’s multinational structure led to complex decision-making and collaboration hurdles.
    • Inefficient Workflows: Delays stemmed from inconsistent contract approval and signature processes across different regions.
    • Stamp Paper Procurement Delays: Nationwide operations caused time-consuming challenges in sourcing stamp papers.
    • Data Discrepancies: Vital contract data was scattered across 20+ interconnected systems, creating visibility issues.
    • Collaboration Gaps: Lack of version control and undefined approval processes resulted in inefficient internal communication.

    Solution Process

    After a thorough evaluation, the client partnered with Volody to address these challenges and revamp their contracting process across eight business segments. Volody’s strategic solution involved

    Customized workflows and a well-defined approval hierarchy tailored to each business segment streamlined contract approvals and signatures.

    A user-friendly interface featuring customizable dashboards and role-based access control ensured smooth user experience and security.

    Overcame nationwide challenges by centralizing stamp paper procurement for all eight segments, improving process speed.

    Integrated with 20+ systems, including data lakes and in-house CRMs, to reduce data silos and enhance visibility into the contract lifecycle and vendor performance.

    Leveraged AI to analyze and digitize 17,000 legacy contracts, enabling a centralized repository that increased visibility and ensured compliance.

    Results

    Implementing Volody’s AI CLM Software resulted in the following key improvements:

    1. Streamlined Contract Approval: The implementation of a unified and well-defined approval process across different segments led to faster and more efficient contract approvals. This reduced bottlenecks, ensuring contracts moved smoothly through each stage of the workflow.
    2. Accelerated Contracting Cycle: Customized workflows tailored to the client’s needs shortened the contracting cycle from 90 days to just 21 days. This significant reduction in time allowed the client to execute agreements faster, improving overall business agility.
    3. Simplified Stamp Paper Procurement: Centralizing stamp paper procurement across all eight segments streamlined the sourcing process, eliminating previous delays. This improvement sped up contract execution by reducing the time spent on sourcing and managing stamp papers.
    4. Seamless Ecosystem Integration: Integration with over 20 interconnected systems, including the client’s CRM and data lakes, enhanced visibility into the contract lifecycle. This streamlined data flow led to better coordination and increased efficiency in managing contracts and vendor performance.
    5. Enhanced Collaboration: Improved collaboration across all eight departments led to smoother communication and decision-making. This allowed teams to work in sync, reducing friction and ensuring that contracts were processed more effectively.
    6. Quick Implementation: Volody’s AI CLM solution was deployed within a few weeks, providing a rapid transition from manual to automated processes. The timely implementation ensured minimal disruption to the client’s ongoing operations, enabling an immediate boost in efficiency.
     

    This partnership with Volody marked a major step forward in improving contracting efficiency, data visibility, and collaboration within the client’s multinational operations.

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    Volody is a legal tech company specializing in providing software to help businesses digitize and automate their legal processes. Built by professionals with decades of experience, our products, such as Contract Lifecycle Management Software, Document Management Software, and Litigation Management Software, aim to reduce legal workload and eliminate low-value manual processes. With AI & ML at their core, Volody products are engineered to provide astute and agile solutions that adeptly meet the evolving requirements of the corporate world. That’s why global giants have chosen Volody as their legal tech provider.

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